Yuki Hattori

Yuki Hattori

Customer Success at Anthropic, based in Japan. Author and speaker on AI, software development, and open source.


Current Role

Anthropic (2026–Present)

  • 2026/07–PresentCustomer Success

The first Customer Success team member on the ground in Japan. Bringing experience across customer success, software development, and open source into this next chapter.


Career History

GitHub (2023–2026)

Supported enterprise customers across APAC, with a focus on Japan. Helped organizations adopt GitHub Copilot through architectural guidance, executive engagement, and strategic advisory.

  • 2026/03–2026/07Staff Customer Success Architect
  • 2024/03–2026/02Senior Customer Success Architect
  • 2023/02–2024/02Customer Success Architect

Microsoft Japan (2016–2023)

  • 2021/04–2023/02Cloud Solution Architect — Application Development
  • 2019/07–2021/03Azure Application Development Specialist
  • 2019/05–2019/08Program Manager — Azure DevOps, Redmond HQ
  • 2017/07–2019/07Technology Solutions Professional — Application Development
  • 2016/04–2017/07Cloud Solution Architect — Application Development

InnerSource Commons Foundation (2023–2026)

Served on the board of the global nonprofit supporting InnerSource, including terms as Vice President and President.

  • 2025/04–2026/07President
  • 2024/04–2025/03Vice President
  • 2023/04–2026/07Board Member

IPA (2025–2026)

  • 2025/04–2026/07Technical Advisor

Provided guidance on OSPO establishment, open source governance, and SBOM security compliance for Japanese enterprises.


Education

Aoyama Gakuin University, Tokyo

  • 2025Master, Business Administration — GPA: 4.0/4.0, Valedictorian
  • 2016Bachelor, Business Administration, Minor in Statistics — GPA: 3.6/4.0

Publications

Books

Translation

Academia

Book Review, Technical Review & Contribution


Conference Speaking

Some links are external and may no longer be available.


Interview Articles & Media


Blog Posts


Open Source & Community